RETURNS & REFUNDS

We want you to love your wallpaper, and we strongly encourage ordering samples before placing a full order. However, we understand that sometimes plans change.

We accept returns on unopened wallpaper rolls in their original packaging, returned within 30 days of the delivery date.

All eligible returns are subject to a 25% restocking fee, which helps cover handling and repackaging costs.

We will provide you with a prepaid return shipping label, and the actual cost of return shipping (based on your location and the weight of the return) will be deducted from your refund.

Once you receive your prepaid label, items must be shipped back within 14 days to remain eligible for a refund.

Please note:

• Returns must be initiated within 30 days of receiving your order.

• Only rolls in unused, unopened, and resalable condition are eligible.

• We cannot accept returns on samples or partially used rolls, or fabrics.

For International order returns, shipping fees are payable by the customer.

Please contact customer service at sbeebe@mayflowerwallpaper.com or 401-824-6968 for a return authorization and a prepaid UPS label (prepaid labels are only available within the US.) Please include in your return package, a copy of your original receipt.

When we have received your returned wallpaper in unused condition, we will issue a full refund to your credit card within 10 business days. For questions or concerns, please contact customer service at 401-824-6968 or sbeebe@mayflowerwallpaper.com.

Custom cuttings and rolls are not eligible for return.

Cancellations

If you have placed an order and it has not yet shipped, you may cancel it by contacting our customer service team on 401-824-6968 or sbeebe@mayflowerwallpaper.com (Mon-Fri 8am - 5pm EST).